Frequently Asked Questions
Everything you need to know about our premium small-batch beans.
How soon after roasting will my coffee be shipped?
To ensure maximum freshness, we roast our beans in small batches daily. Your order typically ships within 24 to 48 hours of roasting.
What is the best way to store my coffee beans?
Store your beans in a cool, dark place inside an airtight container. Avoid refrigeration or freezing, as moisture and odors can compromise the flavor profile.
Do you offer pre-ground coffee or only whole beans?
We offer both! You can select 'Whole Bean' for maximum freshness or choose from various grind sizes tailored for Drip, Espresso, French Press, or Pour Over.
What is your return policy for food products?
Due to the perishable nature of coffee, we cannot accept returns on opened bags. However, if there is an issue with your order or you are unsatisfied, please contact us within 14 days for a resolution.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and Canada. Shipping costs and delivery times vary based on the destination and total weight of the order.
Are your coffee beans ethically sourced?
Yes, we prioritize Direct Trade and Fair Trade practices. We work closely with farmers and cooperatives to ensure sustainable farming and fair wages for all workers.