Returns & Exchanges
At Fresh Roasted Coffee, we want you to love every brew; if you are not entirely satisfied with your purchase, we offer a 30-day return window for most items. Due to the perishable nature of roasted coffee, please contact our support team to discuss quality concerns or flavor preferences.
Initiate Your Request
Contact our customer support team via email or our online portal with your order number and the reason for your return.
Prepare Your Package
Securely pack the items in their original packaging, ensuring that any coffee equipment or merchandise is unused and in its original condition.
Ship It Back
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing